POLICIES
PRIVACY POLICY
Your privacy is important to Craft Alliance Center of Art + Design and this site does not collect any information about the identity of site visitors. If you initiate contact with us, we'll use your personal information only to respond to your query.

Craft Alliance Center of Art + Design does not rent, sell, or share its lists of donors, members, or students with any other organization.

If you would like to comment on this policy, click here.



INCLEMENT WEATHER POLICY
The Education Center will hold classes in session at regularly scheduled times unless there is sufficient snowfall or ice to make it hazardous for faculty and students.

For Delmar Loop cancellations, please call 314.725.1177 x325 after 8:30am for class status.
For Grand Center cancellations, please call 314.534.7528 x302 after 8:30am for class status.

This message will also apply to classes that meet on the weekends and evenings.



GALLERY SHOP ONLINE PURCHASES

The web-based Gallery Shop features one-of-a-kind and limited edition works by regional, national and international artists. Given the handmade nature of these items, subtle variations may occur. This may include, but is not limited to, slight variations in color, size, pattern and/or finish.

Proceeds from Gallery purchases help fund our Community Outreach Programs, Exhibition Program and Education Center.

Availability
If an item is “In Stock” at the time of purchase it will be processed and shipped or available for pick up at our Delmar Loop Gallery Shop within 2-4 business days. Shipping is via UPS Ground or USPS Priority Mail. UPS Ground and USPS Priority Mail have a general transit time of 5-7 business days (please reference the UPS website or the USPS website for more specific information). We only ship to continental US street addresses and not to PO Boxes.

We try our best to keep our online inventory up to date. If the item you have ordered is "Temporarily Out of Stock" we will contact you and inform you about the estimated shipping schedule or when the item will be available for Pick Up from our Delmar Loop Gallery Shop.

Understandably, some items may be "Limited in Availability" due to the handmade and one-of-a-kind nature of the work we represent. These items may become "Limited in Availability" due to the artists' production schedule. If this occurs we will contact you and inform you of the estimated shipping schedule or when the item will be available for pick up from our Delmar Loop Gallery Shop.

Please contact us regarding special sizing needs. Occasionally, artists can accommodate these requests. If your request can be met, we will contact you and inform you of the estimated schedule. Please note: special orders are final sales and not returnable or exchangeable.

Sales Tax
State and Local taxes will be added to purchases to be picked up in store or billed to addresses within the State of Missouri. Totals with Taxes where applicable will be added during final processing by Craft Alliance Center of Art + Design Gallery and emailed to customer.

Online Return Policy
Returns are for store credit only. Store credits expire 1 year from date of issue. Online returns must be made within 14 days of receipt and must be accompanied by the original sales slip. Sale items, special orders and shipping charges are final sales and not refundable or exchangeable. Please note: our in-store return policy does not apply to internet purchases.

The item must be returned to us in its original packaging and in perfect unused/unworn condition.

Please send returns to:
Craft Alliance Center of Art + Design Gallery Shop
Attn: Gallery Returns
6640 Delmar Blvd
St. Louis, MO 63130

Order Status
Please email us to inquire about the status of your order and to request a UPS or USPS tracking number at
orders@craftalliance.org.

Shipping
All items are shipped via UPS Ground or when applicable via USPS Priority Mail. UPS Ground and the USPS have a general transit time of 5-7 business days (please reference the UPS website or USPS website for more specific information). We only ship to continental US street addresses and not to PO Boxes.

Shipping charges are calculated according to a system which takes into account the item’s size, weight and value. Each shipping charge includes packaging, shipping, handling and insurance for the item’s full value. Estimated shipping charges will appear on your online confirmation but final shipping charges will be calculated during the order's final processing.

Pick Up in Store
If you have chosen the Pick Up in Store option on your purchase, please await confirmation that the item in currently In Stock at our Delmar Loop Gallery Shop. Pick ups are available at our Delmar Loop Gallery Shop during regular Gallery Hours: Tuesday-Thursday 10-5; Friday & Saturday 10-6; Sunday 11-5.

Member Discount

Craft Alliance Center of Art + Design Members always receive a 10% discount on regularly priced Gallery Shop and online Gallery Shop purchases. Please indicate your Membership Status during Checkout. Member pricing will be applied during final processing by Craft Alliance Center of Art + Design. Click here to become a Member today!

Visit the Gallery Shop
The Craft Alliance Center of Art + Design Gallery Shop is located at our Delmar Loop location:
6640 Delmar Blvd
St. Louis, MO 63130
(314) 725-1177 x322
gallery@craftalliance.org
Mapquest directions

Please visit us:
Tue-Thu 10-5
Fri-Sat 10-6
Sun 12-5
and closed on Mondays

© 2009 Craft Alliance Center of Art + Design      DELMAR LOOP: 6640 Delmar Blvd, STL, MO 63130      GRAND CENTER: 501 N Grand Blvd, STL, MO 63103   Bookmark and Share