Craft Alliance Policies

Donation Requests

We gladly support St. Louis Metro non-profit organizations by honoring donation requests for charitable fundraisers. Our typical donation includes a one-year Insider membership and tuition for one 6-week class. Requests submitted via email, over the phone, or in person will not be accepted. Please complete the Donation Request Form, and we will contact you.

Privacy Policy

We value your privacy and do not collect information about site visitors’ identities. We use your personal information only to respond to your inquiries. We do not rent, sell, or share our lists of donors, members, or students with other organizations. Read our full privacy policy here.

Inclement Weather Policy

We hold classes in session at regular times unless hazardous snow or ice conditions exist. This applies to weekend and evening classes as well. Check KSDK for closings.

Confirmation Policy

You will receive an email confirming your enrollment. Contact the Registrar for further registration questions.

Cancellation Policy

We reserve the right to cancel, combine, or reschedule classes/workshops/camps for enrollment adjustments. You’ll receive a full refund for tuition and studio fees if we cancel a class/workshop/camp.

Withdrawal and Refund Policy

If you must cancel, please call Craft Alliance. A refund will be given if cancellation occurs 4 weeks prior to the first day of class. Refunds will be processed minus a $50 processing fee per course registration. Refunds will be mailed by check. The supply fee is non-refundable. If we receive, for any reason, a dispute, claim, and/or check bounce back or chargeback from your credit card issuer, you agree to repay all costs and expenses incurred as a result.

For withdrawal and refunds, please contact the registrar at registrar@craftalliance.org or call 314.725.1177 x 325

Photography Policy

In registering, you agree to indemnify and hold harmless Craft Alliance and its employees against any and all claims for personal injuries or damages of any kind arising from participation in CA’s programs. Further, you authorize CA staff and faculty to seek emergency medical help if this becomes necessary. You realize that every effort will be made by CA staff to contact the emergency contact person in the event of a medical emergency, and you agree to indemnify and hold harmless CA personnel in seeking medical care for your child. You also agree that CA may use your (or your child’s) photograph in the promotion of its programs.

Tuition/Studio Fee

Tuition covers one class/workshop/camp per session. Studio fees include general supplies, tools, equipment maintenance, and materials for class projects. Fees may fluctuate due to raw material prices. Craft Alliance tools and materials must not be removed from the studio. We’re not responsible for lost or stolen personal items.

Member Studio

Member Studio provides extra studio time outside class hours for members. These three-hour sessions are available by appointment only, costing $10 per session. Advanced registration is required. Learn more.

General Studio Policies

No pets or firearms are allowed in the building.
Only enrolled students can attend classes or camps.
Parents may visit but not attend children’s camps or classes.
Students should refrain from bringing toys or non-essential items to camps/classes. We’re not responsible for lost or stolen items.
We reserve the right to refuse enrollment to disruptive students.
We have an Anti-Bullying policy and may refuse enrollment to students who bully others. Parents will be notified and asked to pick up their children. No refunds will be given.

Participation Waiver